The protection of your personal data is important to us. We process your personal data in accordance with applicable European data protection legislation. With this privacy policy, we would like to inform you about the type, scope, and purposes of the collection and processing of personal data when you visit our website, use our online store, contact us, or subscribe to our newsletter, as well as about your rights and the retention period for information.
WHO WE ARE
“Unicoms Switzerland GmbH” Sofia Branch, a company with registered seat and address: Bulgaria, Sofia, 118 Bulgaria Blvd., Floor 5, registered in the Commercial Register under UIC 204642513, is a controller of personal data pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as the General Data Protection Regulation or GDPR).
As a controller of personal data, we are committed to processing and protecting your personal data as a natural person in accordance with the requirements of the GDPR and this privacy policy. Please read it carefully and familiarize yourself with your rights.
WHEN AND WHAT PERSONAL DATA WE PROCESS
1. When you place an order through our online store
When you place an order through our online store, we process the following personal data about you: name, email address, phone number, delivery address, credit card information.
If you wish to be issued an invoice, in accordance with legal requirements you are obliged to also provide us with your personal identification number (EGN) and/or date of birth.
2. When you contact us
When you contact us via email or the contact form on our website, we use the email address you provided, as well as any other information you have voluntarily chosen to provide us with in your inquiry.
When contacting us by phone, the call is recorded. In this way, we process your phone number, voice data, and other information you provide during the call.
3. When you subscribe to our newsletter
When you subscribe to our newsletter, you voluntarily give your consent for us to use your email address to send you our newsletter with current news and offers.
FOR WHAT PURPOSES WE PROCESS YOUR PERSONAL DATA
When you shop through our online store, you enter into a contractual relationship with us and provide us with your personal data so that we are able to send and deliver the products you have purchased, as well as to communicate with you regarding the progress of your order, tracking of deliveries and payments, and the exercise of your consumer rights.
We also process your personal data if you decide to contact us through any of the available means, in order to respond to your inquiry and to improve our services. When you contact us by phone, the calls are recorded for the purposes of protecting our rights and legitimate interests, including improving service and the efficient processing of inquiries, orders, and dispute resolution.
Your email address may be used for direct marketing purposes and to find out your opinion about a purchased product. You can unsubscribe to stop us from processing your email address for the purposes described in the preceding sentence by clicking the unsubscribe link included in every email you receive.
We may also use your personal data in the case of official proceedings such as civil cases, administrative inspections, consumer claims and disputes, etc.
We may also process your personal data for other purposes when a specific applicable law requires us to carry out such processing.
ON WHAT LEGAL BASIS WE PROCESS YOUR PERSONAL DATA
We process your personal data on the following legal grounds:
Based on your consent (Art. 6(1)(a) of the GDPR). On this basis, we process your personal data when you agree to receive our newsletter, contact us, and consent to the use of cookies that are not mandatory or necessary. You may withdraw your consent at any time.
For the performance of a contract or in order to take steps at the request of the data subject prior to entering into a contract (Art. 6(1)(b) of the GDPR). On this basis, we process your personal data when you purchase products through our online store.
For compliance with our legal obligations (Art. 6(1)(c) of the GDPR). On this basis, we process your personal data when this is expressly required by law.
Where processing is necessary for the purposes of our legitimate interests (Art. 6(1)(f) of the GDPR). On this basis, we may send you messages about offers, special promotions, and new products, or request your opinion regarding a purchase made. We also record our phone calls with you on this basis. We also need to process your data for the purpose of preventing and investigating fraud in online orders and related deliveries, as well as in the case of any official proceedings.
DO WE USE COOKIES
In order to improve the quality of the services we offer, we use cookies, through which we may collect personal data. You can find more information about the use and management of cookies in our Cookie Policy.
AUTOMATED DECISION-MAKING
We do not carry out automated decision-making using your personal data.
WHAT DATA WE DO NOT PROCESS
We only process personal data of persons who have reached 18 years of age.
We do not process personal data revealing racial or ethnic origin, political, religious, or philosophical beliefs, membership in political parties or organizations, associations with religious, philosophical, political, or trade union aims, or data concerning health, sex life, or the human genome.
TO WHOM WE PROVIDE YOUR PERSONAL DATA
Your personal data may be provided to third parties in order to achieve the purposes for which we process it. If you do not wish your personal data to be provided to third parties, you will not be able to make use of the services offered by the Controller.
In this regard, we provide your personal data to hosting providers and other IT support companies. Your data is provided to couriers and suppliers in order to deliver the goods you have ordered, and, where applicable, to other partners and service providers, including for the purpose of processing online payments for purchases of products from our website. We may also provide your data to companies that provide us with legal and accounting services.
Your personal data may also be provided to state authorities in connection with official proceedings.
We have implemented appropriate technical and organizational measures to safeguard your rights and freedoms. We may share your personal data with the above-mentioned categories of recipients, but only if they have taken the necessary safeguards and measures to ensure an appropriate level of security.
HOW LONG WE PROCESS YOUR PERSONAL DATA
Your personal data will be stored for the shortest period necessary to achieve the intended purposes, or for the periods established by law, where applicable.
Data processed on a contractual basis is stored for up to 5 (five) years from the date of the specific sale, unless longer processing is required.
Data processed in connection with accounting records is stored for up to 10 (ten) years, calculated from 1 January of the reporting period following the reporting period to which it relates.
Data processed on the basis of your explicit consent is processed until the consent is withdrawn.
Data processed for the purposes of our legitimate interests is processed until you object to such processing, or until such legitimate interests no longer exist.
LINKS TO THIRD-PARTY WEBSITES
Our website, our newsletters, and the information and messages we send you by email may sometimes contain links to third-party websites. The personal data you provide by visiting these websites is not subject to this privacy policy, and the processing of your personal data by these websites is not our responsibility.
If you follow a link to other websites, please note that these websites have their own privacy policies, which determine how your information is collected and processed when you visit those sites.
HOW WE ENSURE THE SECURITY OF YOUR DATA
We are well aware of how important it is for your personal data to be processed correctly and to be protected, which is why we have implemented adequate technical and organizational measures to protect your personal data, which, among other things, ensure compliance with the principles underlying the processing of your personal data.
WHAT ARE YOUR RIGHTS
You have the following rights:
Right to information – you have the right to receive information at the time your personal data is collected regarding the data we collect, who will process it, for what purposes, and on what grounds.
Right of access – you have the right to request information about your personal data, including a copy of the information we store, at any time.
Right to rectification – you have the right to request the correction and completion of your personal data, after contacting us and verifying your identity.
Right to erasure (right to be forgotten) – you have the right to request the erasure of your data when the need for processing no longer exists, upon withdrawal of consent in cases where processing is based on given consent, in the case of unlawful processing of data, or when a legal obligation for erasure arises. This right may not be granted in cases provided for by law, or where your identity cannot be verified.
Right to restriction of processing – you have the right to request that we restrict processing when you contest the accuracy of the data, for the period necessary for us to verify its accuracy; or when the processing of the data is unlawful, but instead of erasing it, you request its restricted processing; or when we no longer need your personal data, but you require it for the establishment, exercise, or defense of legal claims.
Right to data portability – you have the right to request that we provide your data directly to you or to another controller of your choice, following a written request from you and where technically feasible.
Right to object – you may object to the processing of personal data by us when we use it on the basis of our legitimate interest. In this case, we may be required to stop using it in the future.
Right to withdraw your consent – you may withdraw your consent to the processing of your personal data by us at any time, by contacting us at contact@zanoinspire.com or by unsubscribing, by clicking the unsubscribe link included in every email you receive. Withdrawal of your consent does not affect the lawfulness of processing based on consent given before its withdrawal!
Right to lodge a complaint with a supervisory authority.
For Bulgaria, the supervisory authority is the Commission for Personal Data Protection; more information about it can be found here. If you would like to receive information and contact details for the supervisory authority in another EU member state, you may send an inquiry to the email address indicated below.
HOW TO EXERCISE YOUR RIGHTS
To exercise your rights, you may contact us by email at contact@zanoinspire.com or by sending us a written notice to the address: Sofia, 118 Bulgaria Blvd., Floor 5. After verifying your identity, we will endeavor to provide you with information based on your requests within 30 days of receiving your written request, and we will endeavor to respond to your requests regarding the above-mentioned rights free of charge; however, if your requests are manifestly unfounded or excessive, particularly because of their repetitive nature, we may charge a reasonable fee to cover the administrative costs of processing them and providing you with the information.
CHANGES TO OUR PRIVACY POLICY
Any changes we make to our privacy policy will be published on our website and will thereby become accessible to and binding on you.
WHO WE ARE
“Unicoms Switzerland GmbH” Sofia Branch, a company with registered seat and address: Bulgaria, Sofia, 118 Bulgaria Blvd., Floor 5, registered in the Commercial Register under UIC 204642513, is a controller of personal data pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as the General Data Protection Regulation or GDPR).
As a controller of personal data, we are committed to processing and protecting your personal data as a natural person in accordance with the requirements of the GDPR and this privacy policy. Please read it carefully and familiarize yourself with your rights.
WHEN AND WHAT PERSONAL DATA WE PROCESS
1. When you place an order through our online store
When you place an order through our online store, we process the following personal data about you: name, email address, phone number, delivery address, credit card information.
If you wish to be issued an invoice, in accordance with legal requirements you are obliged to also provide us with your personal identification number (EGN) and/or date of birth.
2. When you contact us
When you contact us via email or the contact form on our website, we use the email address you provided, as well as any other information you have voluntarily chosen to provide us with in your inquiry.
When contacting us by phone, the call is recorded. In this way, we process your phone number, voice data, and other information you provide during the call.
3. When you subscribe to our newsletter
When you subscribe to our newsletter, you voluntarily give your consent for us to use your email address to send you our newsletter with current news and offers.
FOR WHAT PURPOSES WE PROCESS YOUR PERSONAL DATA
When you shop through our online store, you enter into a contractual relationship with us and provide us with your personal data so that we are able to send and deliver the products you have purchased, as well as to communicate with you regarding the progress of your order, tracking of deliveries and payments, and the exercise of your consumer rights.
We also process your personal data if you decide to contact us through any of the available means, in order to respond to your inquiry and to improve our services. When you contact us by phone, the calls are recorded for the purposes of protecting our rights and legitimate interests, including improving service and the efficient processing of inquiries, orders, and dispute resolution.
Your email address may be used for direct marketing purposes and to find out your opinion about a purchased product. You can unsubscribe to stop us from processing your email address for the purposes described in the preceding sentence by clicking the unsubscribe link included in every email you receive.
We may also use your personal data in the case of official proceedings such as civil cases, administrative inspections, consumer claims and disputes, etc.
We may also process your personal data for other purposes when a specific applicable law requires us to carry out such processing.
ON WHAT LEGAL BASIS WE PROCESS YOUR PERSONAL DATA
We process your personal data on the following legal grounds:
Based on your consent (Art. 6(1)(a) of the GDPR). On this basis, we process your personal data when you agree to receive our newsletter, contact us, and consent to the use of cookies that are not mandatory or necessary. You may withdraw your consent at any time.
For the performance of a contract or in order to take steps at the request of the data subject prior to entering into a contract (Art. 6(1)(b) of the GDPR). On this basis, we process your personal data when you purchase products through our online store.
For compliance with our legal obligations (Art. 6(1)(c) of the GDPR). On this basis, we process your personal data when this is expressly required by law.
Where processing is necessary for the purposes of our legitimate interests (Art. 6(1)(f) of the GDPR). On this basis, we may send you messages about offers, special promotions, and new products, or request your opinion regarding a purchase made. We also record our phone calls with you on this basis. We also need to process your data for the purpose of preventing and investigating fraud in online orders and related deliveries, as well as in the case of any official proceedings.
DO WE USE COOKIES
In order to improve the quality of the services we offer, we use cookies, through which we may collect personal data. You can find more information about the use and management of cookies in our Cookie Policy.
AUTOMATED DECISION-MAKING
We do not carry out automated decision-making using your personal data.
WHAT DATA WE DO NOT PROCESS
We only process personal data of persons who have reached 18 years of age.
We do not process personal data revealing racial or ethnic origin, political, religious, or philosophical beliefs, membership in political parties or organizations, associations with religious, philosophical, political, or trade union aims, or data concerning health, sex life, or the human genome.
TO WHOM WE PROVIDE YOUR PERSONAL DATA
Your personal data may be provided to third parties in order to achieve the purposes for which we process it. If you do not wish your personal data to be provided to third parties, you will not be able to make use of the services offered by the Controller.
In this regard, we provide your personal data to hosting providers and other IT support companies. Your data is provided to couriers and suppliers in order to deliver the goods you have ordered, and, where applicable, to other partners and service providers, including for the purpose of processing online payments for purchases of products from our website. We may also provide your data to companies that provide us with legal and accounting services.
Your personal data may also be provided to state authorities in connection with official proceedings.
We have implemented appropriate technical and organizational measures to safeguard your rights and freedoms. We may share your personal data with the above-mentioned categories of recipients, but only if they have taken the necessary safeguards and measures to ensure an appropriate level of security.
HOW LONG WE PROCESS YOUR PERSONAL DATA
Your personal data will be stored for the shortest period necessary to achieve the intended purposes, or for the periods established by law, where applicable.
Data processed on a contractual basis is stored for up to 5 (five) years from the date of the specific sale, unless longer processing is required.
Data processed in connection with accounting records is stored for up to 10 (ten) years, calculated from 1 January of the reporting period following the reporting period to which it relates.
Data processed on the basis of your explicit consent is processed until the consent is withdrawn.
Data processed for the purposes of our legitimate interests is processed until you object to such processing, or until such legitimate interests no longer exist.
LINKS TO THIRD-PARTY WEBSITES
Our website, our newsletters, and the information and messages we send you by email may sometimes contain links to third-party websites. The personal data you provide by visiting these websites is not subject to this privacy policy, and the processing of your personal data by these websites is not our responsibility.
If you follow a link to other websites, please note that these websites have their own privacy policies, which determine how your information is collected and processed when you visit those sites.
HOW WE ENSURE THE SECURITY OF YOUR DATA
We are well aware of how important it is for your personal data to be processed correctly and to be protected, which is why we have implemented adequate technical and organizational measures to protect your personal data, which, among other things, ensure compliance with the principles underlying the processing of your personal data.
WHAT ARE YOUR RIGHTS
You have the following rights:
Right to information – you have the right to receive information at the time your personal data is collected regarding the data we collect, who will process it, for what purposes, and on what grounds.
Right of access – you have the right to request information about your personal data, including a copy of the information we store, at any time.
Right to rectification – you have the right to request the correction and completion of your personal data, after contacting us and verifying your identity.
Right to erasure (right to be forgotten) – you have the right to request the erasure of your data when the need for processing no longer exists, upon withdrawal of consent in cases where processing is based on given consent, in the case of unlawful processing of data, or when a legal obligation for erasure arises. This right may not be granted in cases provided for by law, or where your identity cannot be verified.
Right to restriction of processing – you have the right to request that we restrict processing when you contest the accuracy of the data, for the period necessary for us to verify its accuracy; or when the processing of the data is unlawful, but instead of erasing it, you request its restricted processing; or when we no longer need your personal data, but you require it for the establishment, exercise, or defense of legal claims.
Right to data portability – you have the right to request that we provide your data directly to you or to another controller of your choice, following a written request from you and where technically feasible.
Right to object – you may object to the processing of personal data by us when we use it on the basis of our legitimate interest. In this case, we may be required to stop using it in the future.
Right to withdraw your consent – you may withdraw your consent to the processing of your personal data by us at any time, by contacting us at contact@zanoinspire.com or by unsubscribing, by clicking the unsubscribe link included in every email you receive. Withdrawal of your consent does not affect the lawfulness of processing based on consent given before its withdrawal!
Right to lodge a complaint with a supervisory authority.
For Bulgaria, the supervisory authority is the Commission for Personal Data Protection; more information about it can be found here. If you would like to receive information and contact details for the supervisory authority in another EU member state, you may send an inquiry to the email address indicated below.
HOW TO EXERCISE YOUR RIGHTS
To exercise your rights, you may contact us by email at contact@zanoinspire.com or by sending us a written notice to the address: Sofia, 118 Bulgaria Blvd., Floor 5. After verifying your identity, we will endeavor to provide you with information based on your requests within 30 days of receiving your written request, and we will endeavor to respond to your requests regarding the above-mentioned rights free of charge; however, if your requests are manifestly unfounded or excessive, particularly because of their repetitive nature, we may charge a reasonable fee to cover the administrative costs of processing them and providing you with the information.
CHANGES TO OUR PRIVACY POLICY
Any changes we make to our privacy policy will be published on our website and will thereby become accessible to and binding on you.